The 2019 Beverage Alcohol Retail Tech Guide

Technology is as critical as ever for beverage alcohol retailers in 2019/2020. Fending off threats like Amazon and Big Box chains is more easily accomplished with the right digital weapons. Your store can utilize tech to grow brick-and-mortar sales, increase its digital presence, boost customer service and improve every-day performance. 

But with so many technology providers and services available, how can you determine which are right for you?

That’s why Beverage Dynamics has brought back its annual Technology Buyer’s Guide, now for the third year running. This list of companies and services is an expansion of our former Point of Sale (POS) guide, and now includes e-commerce, analytics, Customer Relationship Management (CRM) and digital delivery apps.

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The 2019 edition of the guide is broken down into four sections: POS, Finances and Analytics; Ecommerce; Loyalty, Education and Communications Programs; and Digital Delivery Apps. We hope you find this document useful enough to keep around for reference, or share with other business professionals in need of advice and contacts for new tech.

POS, Finances and Analytics

3×3 Insights

3×3 DataBar can discover basket trends, track promotional impact, monitor your local market and give actionable insights about your business to deliver a personalized shopping experience. Databar delivers insights about customers that helps you merchandise more accurately, personalize offers to customers and keep your business growing.

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Contact: 833-386-9255

URL: www.3x3insights.com

AccuPOS

Specializing in end-to-end integration, AccuPOS allows a business to view and manage sales and inventory details within the widely used accounting packages QuickBooks and Sage.

Contact: 800-906-5010

URL: www.accupos.com

ACME

Their system and equipment is designed specifically for on-premise retail. ACME software subscriptions include unlimited training and support for all things having to do with installation, configuration and use of Acme.

URL: www.acmepointofsale.com

Contact: 877-202-4225

Atlantic Systems Inc.

The company provides complete systems including hardware, software, installation, training and long-term support. Its Spirits 2000 system is a complete package of software aimed at retail locations which takes care of everything from entering in new SKUs, to ringing up customers, to accounting, and inventory management.

Contact: 732-280-6616

URL: www.atlanticsystemsinc.com

Bindo

A cloud-based iPad POS system designed to be an all-in-one solution for brick-and-mortar businesses. E-commerce integration, customization options, mobile payments and 24/7 customer support.

Contact: 800-692-4636

URL: www.bindopos.com/en/

Breinify

Breinify predicts an individual’s upcoming interests and preferences based on impacts of weather, events and holidays to drive spur-of-the-moment purchases.

URL: www.breinify.com

Cashier Live

POS software that works with a wide variety of standard POS hardware and peripherals like receipt printers, cash drawers and more. Integrated credit card processing offers low rates and supports EMV chip cards. Full-featured inventory management capabilities. 

Contact: 877-312-1750

URL: www.cashierlive.com

Clover

Lets you accept credit cards, EMV chip and contactless payments from customers, safely and securely, and has a mix of POS hardware and software to match specific needs. From the company FirstData.

Contact: 855-853-8340

URL: www.clover.com

Lightning Online POS

Offers the Lightning Online Point of Sales family of POS systems that integrate the check-out process at retail outlets with in-store/e-Commerce sales and inventory data in real time. This includes every model from a single stand-alone retail location, to a multi-store environment or national franchise operations; from retail to e-commerce; from iPhone to iPad access and even an emergency mode.

Contact: Tom Greco 914-633-8959, tom@computerperfect.com

URL: www.lightningpos.com

Cybertill

Cybertill is a cloud-based ePoS system. Retail EPoS system that can work across all your sales channels including online, in-store, mobile POS, catalogue and over the phone. EPoS software upgrades every three weeks, and includes easy access to help, tutorials, videos, and the Cybertill Service Desk.

Contact: enquiries@cybertill.com

URL: www.cybertill.com

ePOS

All-inclusive POS system. Staff can be trained in 15 minutes, the system can be accessed from anywhere to monitor and report in real time. Use standalone, or connect to hundreds of applications including payment systems, online ordering platforms, CRM and accounting systems.

Contact: 855-434-3767

URL: www.eposnow.com/us

ERPLY

Focused on small/medium size business, this software brings the power and functionality of a traditional POS system to a handheld device, giving your business that professional feel without the professional cost. All POS transaction data entered into the App will automatically be synchronized in real time with your ERPLY account, leaving all of your books and reports accurate 100% of the time.

Contact: 855-463-7759

URL: www.erply.com

FirstData

Offers a wide range of point-of-sale terminals as well as complete POS systems. Payroll and tax management, competitive sales tracking and inventory management, credit card processing and other payment solutions

Contact: 866-382-8643

URL: www.firstdata.com

Franpos

All-in-one POS app. This is the new name for the old brand iConnect. Franpos has a number of built-in features that streamline inventory management. Use the Franpos inventory scanner to quickly receive and reconcile your stock. View dozens of customizable reports, and set up low product alerts.

Contact: 408-898-3217

URL: www.franpos.com

GoSpotCheck

GoSpotCheck manages execution through a configurable form builder, task distribution and customizable reporting. In GoSpotCheck’s reporting dashboard, analyze real-time data to track progress, performance and field activity. Access to operational intelligence empowers companies to initiate action and achieve results.

Contact: 844-359-2502

URL: www.gospotcheck.com

HarborTouch

Harbortouch offers both a touchscreen point-of-sale system to retailers and also provides merchant services such as credit/debit and gift-card processing. The POS system and all technical support is provided to retailers free of charge: Harbortouch’s cost to retailers is a merchant processing fee collected during credit card transactions.

Contact: 800-201-0461

URL: www.harbortouch.com

Keystroke

A sales management and inventory control POS system offering reporting and employee management tools.

Contact: 800-359-3458

URL: www.keystrokepos.com

Lightspeed

Lightspeed is a cloud-based POS system for small-to-medium retailers. The system can be outfitted to use iPads and iPod Touches as registers. 

Contact: 866-932-1801

URL: www.lightspeedhq.com

LivePOS

Robust cloud-based POS system capable of working in multiple locations and even across entire franchises. Manager inventory, customers, employees and much more across multiple outlets with a click of the mouse. Create specific Access Levels for your store managers, employees and even your accountant.

Contact: 888-884-9224

URL: www.livepos.com

Marketing360

All-in-one POS system. Online ordering, gift and loyalty cards, payroll services, digital menu boards, inventory tracking, web monitory via Dashboard, accounting and Quickbooks, plus real-time reporting.

Contact: 855-203-9165

URL: www.marketing360.com

The Merchant Solutions

Supplies solutions and technology to handle credit card, debit card, EBT, gift card, ATM and check acceptance. New features recently added to their POS system include digital signage and online ordering.

Contact: 888-707-2836

URL: www.themerchantsolutions.com

Microsoft Dynamics

Optimize your financials and operations to drive growth and make real-time, data-driven decisions, all with this enterprise business software application. Cloud-connected.

Contact: 888-477-7989

URL: www.microsoft.com/en-us/dynamics365/home

mPower Beverage

POS software designed specifically for liquor stores of all sizes. They sell their mPower Beverage system directly to all of their liquor-store customers without the use of re-sellers.

Contact: 972-234-5884

URL: www.mpowerbeverage.com

National Retail Solutions

Keep the line moving with the touch-screen register tool. Configure checkout preferences, set user permissions and more. Create user profiles with a custom set of permissions for you and each staff member. Insights track your inventory and sales. Create promotions to increase sales.

Contact: 888-777-1184

URL: www.nrsplus.com

NCR Corporation

Provides solutions encompassing software, hardware, services and expert consultation to almost every kind of retail business.

Contact: 800-262-7782

URL: www.ncr.com/retail

Netsuite

Netsuite is a cloud-based, multi-channel retail management system that integrates POS, ecommerce, CRM and marketing, merchandising, warehouse management and finances.

Contact: 877-638-7848

URL: www.netsuite.com

NCR Silver

Their bundle package, Total by NCR Silver, includes all hardware, software and service needed for a total POS system. Cloud-based iPad system.

Contact: 877-630-9711

URL: www.ncrsilver.com

Payment Alliance International

PAI Reports provides digital, real-time ATM reporting, 24/7, for full visibility and control. Elevate your ATM program and increase service levels with purpose-built ATM servicing and cash management solutions.

Contact: 877-271-2627

URL: www.gopai.com

POSGuys

Complete POS system that offers different packages tailored towards small, mid-sized or large businesses. All of their complete retail systems are fully customizable to meet the specific needs of your business.

Contact: 800-903-6571

URL: www.posguys.com

POS Nation

Provides POS, automatic inventory tracking, age verification, keg deposit tracking, easy wholesale billing, wholesale account management, mix-and-match and promo pricing, customizable interface, reporting tools, Quickbooks accounting link, integrated video surveillance, customer purchase history and marketing tools and secure, integrated credit, debit, gift, and loyalty card processing.

Contact: 877-727-3548

URL: www.posnation.com

Retail Information Technology Enterprises (RITE)

A provider of Microsoft Dynamics Retail Management System, offering retail POS software, retail-hardened POS computer hardware, retail-hardened POS peripherals, software customizations and plug-ins, professional installation, training and ongoing support and maintenance.

Contact: 888-267-RITE(7483)

URL: www.rite.us

Retail Pro

Retail management software designed for specialty retail with a feature-rich front POS, store operations and back-office applications with additional in-depth reporting and analytics. 

Contact: 916-605-7200

URL: www.retailpro.com

Sage 

Sage North America specializes in business-management software and services for small- and mid-sized businesses.

Contact: 866-705-7243

URL: www.sage.com

ShopKeep

Developed by a wine retailer, ShopKeep POS is a complete iPad point-of-sale (POS) system, hardware and software.

Contact: 800-820-9814

URL: www.shopkeep.com

Square for Retail

Square for Retail is a new set of integrated tools from Square, purpose-built for retail businesses. Get access to all Square Point of Sale features, plus a package of more-powerful tools.

URL: www.squareup.com

Systems Technology Group

Partners with Toshiba in providing POS solutions, including POS hardware, POS software and services. Multiple integrated channels: the web, mobile, social media and phone as well.

Contact: 716-821-9808

URL: www.stgpos.com

Tiger POS

A POS software system designed by alcohol retailers specifically for alcohol retail. Each item can be purchased and sold by various pack sizes. Create relationships among singles, 6-packs, 12-packs and cases. They have developed a solution to sell and track mix-six packs. Reduce shrinkage with detailed exception reports by employees.

Contact: 866-611-9837

URL: www.tigerpos.com

Vend

Vend is retail POS software, inventory management, ecommerce and customer loyalty for iPad, Mac and PC.

URL: www.vendhq.com

Contact: 844-814-5409

Windward Software

POS, accounting and inventory management software designed specifically for the liquor store and winery industries.

Contact: 716-821-9808

URL: www.windwardsoftware.com

Ecommerce

Atlantic Systems Inc.

The company’s Spirits Web Polling feature allows internet businesses to fully automate the ability to upload products to websites and download orders directly into Spirits. Eliminating the need to manually enter online orders.

Contact: 732-280-6616

URL: www.atlanticsystemsinc.com

BigCommerce

Showcase brands and products on their responsive templates. Choose from high-converting online store themes designed especially for major ecommerce industries. Or create your website from scratch in their website builder program. An all-in-one marketing and e-commerce platform that includes SEO, tools to create eye-catching online stores, and more than 100 built-in marketing tools that make it easy to sell on mobile, Facebook and eBay. 

Contact: 888-248-9325

URL: www.bigcommerce.com

Bindo

One-click setup instantly puts your products online and lets shoppers buy them via the Bindo Market app and website. Comprehensive yet easy-to-understand data across all devices. Sales summary reports. Income statement analysis. Side-by-side product comparison. Historical sales data comparison. Exportable spreadsheets

Contact: 800-692-4636

URL: www.bindopos.com/en/

CashierLive

Integrated with BigCommerce. When you add BigCommerce to your Cashier Live account, inventory will transfer over with the push of a button. 

Contact: 877-312-1750

URL: www.cashierlive.com

Clover

Automatically connects with Clover POS. Clover Online offers a variety of professionally designed website templates.

Contact: 855-853-8340

URL: www.clover.com

Cybertill

Cybertill offers out-of-the-box ready to launch websites, custom-build ecommerce websites, or real-time integration options to link your RetailStore platform with your existing ecommerce website.

Contact: enquiries@cybertill.com

URL: www.cybertill.com/

Marketing36

Get approved to accept payments, connect your bank account and begin accepting and managing payments any way you’d like in under five minutes.

Contact: 970-800-2890

URL: www.marketing360.com

ePOS

ePOS Now integrates with websites and online stores through their app store, which allows connections to hundreds of online services. Integration allows your website to stay synchronized with the ePOS Now Back Office, ensuring your online store is connected to your physical store.

Contact: 855-434-3767

URL: www.eposnow.com/us

ERPLY

Product management and inventory replenishment is done in one place. Receive orders from sales representatives, physical stores, phone sales, email, ecommerce channels to one centralized inventory management system. Keep inventory in sync across all channels. 

Contact: 855-463-7759

URL: www.erply.com

Franpos

This is the new name for the brand iConnect. Their eCommerce solution is synced with your Franpos POS account, so customers can make purchases online and in-store. Inventory is automatically updated and synced to your account no matter where a sale is made. 

Contact: 408-898-3217

URL: www.franpos.com

HarborTouch

Process transactions over the Internet using their secure payment gateway: Authorize.Net. This e-commerce solution integrates with your existing website.

Contact: 800-201-0461

URL: www.harbortouch.com

Lightspeed

Create your online store with marketing, design and sales tools. Customize your checkout.

Contact: 866-932-1801

URL: www.lightspeedhq.com

The Merchant Solutions

Process debit and credit card payments online in a secure, real-time environment. Compatible with many existing shopping carts, TMS payment gateway solution will authenticate customers in real-time, reducing the risk of fraudulent transactions.

Contact: 888-707-2836

URL: www.themerchantsolutions.com

mPower Beverage

mPower Beverage’s POS software open architecture provides the ability to integrate with new or existing e-commerce websites.

Contact: 972-234-5884

URL: www.mpowerbeverage.com

NCR Corporation

View online activity through the point-of-sale. Automatically manage your inventory. Enable the same promotions across channels.

Contact: 800-262-7782

URL: www.ncr.com/retail

Netsuite

Rapidly create mobile, web and in-store experiences. From Oracle, powered by SuiteCommerce.

Contact: 877-638-7848

URL: www.netsuite.com

NCR Silver

NCR Silver App takes mobile payments and features intuitive sales reporting, loyalty rewards and other business management options. 

Contact: 877-630-9711

URL: www.ncrsilver.com

Sage 

Sage One enables you to manage business finances on your mobile device: iPhone, iPad or tablet. With Sage Live, you can use your tablet or smartphone to review flash reports and communicate with colleagues.

Contact: 866-705-7243

URL: www.sage.com

Sellr

A Sellr website puts your products at the forefront so customers can easily see what is available in your store. It includes features like content editor and page builder, latest modern code and design, custom branding and colors.

Contact: 888-662-8347

URL: www.getsellr.com

ShopKeep

Know your top-selling items, and which departments to expand, with detailed reporting on your digital devices.

Contact: 800-820-9814

URL: www.shopkeep.com

Square for Retail

With their website-building partners and APIs, you can build your online store and accept payments online through Square.

URL: www.squareup.com

Vend

With one login, all of your reports are in one place, with seamless inventory syncing. Choose a website design from one of several themes on their growing Theme Store, designed with mobile and tablets in mind. Customize the look of your online store and add pages whenever you want.

URL: www.vendhq.com

Contact: 844-814-5409

Weebly

Build customizable websites through drag-and-drop. Sell online. Complete platform to manage inventory, track orders and handle taxes. Built-in marketing.

URL: www.weebly.com

WineFetch

A fully customizable, SEO-friendly, PCI compliant, mobile-optimized, and secure e-commerce website. Secure checkout via Apple Pay.

URL: www.winefetch.com/retailers/

Windward Software

A Windward e-commerce website has customizable e-cart software solutions. Software package that integrates your online and offline businesses.

Contact: 716-821-9808

URL: www.windwardsoftware.com

Loyalty, Education and Communications Programs

AccuPOS

This system promises to help retailers make more money per customer by leveraging options such as loyalty point programs and seamless email collection & marketing.”

Contact: 800-906-5010

URL: www.accupos.com

Bindo

An integrated CRM system that updates real-time wherever, with one-click customer analytics comparisons. Customer directory. Feedback. Gift cards. Store credit. Reward programs. Analytics.

Contact: 800-692-4636

URL: www.bindopos.com/en/

CashierLive

Keeps track of your loyal customer base so you can offer them discounts and promotions.

Contact: 877-312-1750

URL: www.cashierlive.com

Clover

This FirstData product can create customer profiles and lists. See buying trends. Create promos and send them to specific customers or groups. Post offers to social media.

Contact: 855-853-8340

URL: www.clover.com

Constant Contact

With Constant Contact, you can create email marketing and other online marketing campaigns.

Contact: 855-783-2308

URL: www.constantcontact.com

Cybertill

Offer omnichannel loyalty incentives to drive customers online or in-store. Keep all of your loyalty customer data fully GDPR compliant. Offer a customers a membership card subscription program, a loyalty card, or both. Create custom loyalty card designs.

Contact: enquiries@cybertill.com

URL: www.cybertill.com

DSMART

The DSMART SmartRegister system includes two monitors: a touchscreen monitor for the store owner/clerk and a large widescreen monitor facing the customer. The clerk enters each transaction, processes financial services and receives payment on one side. On the other screen, customers watch their transactions and at the same time see custom-designed ads based on their purchases and ads for services in their immediate surrounding areas. Promotional offers relating to the ads can be printed on the receipt at the end of each sale.

Contact: 855-853-8340

URL: www.dsmartinc.com

ePOS

Through the loyalty module provide customers with branded loyalty cards, allowing your customers to collect points for their purchases and receive preferential pricing, to encourage repeat business and drive brand loyalty and awareness.

Contact: 855-434-3767 

URL: www.eposnow.com/us

ERPLY

Add new customers at POS to begin tracking; previous customer lists can be imported from legacy system. Create and track gift cards right in ERPLY, no third party software needed. Define loyalty-points rules and create promotional incentives. Send receipts, quotes or any other sales document directly to customers via email.

Contact: 855-463-7759

URL: www.erply.com

Franpos

This is the new name for the brand iConnect. Customers can sign into the customer display app using an account that is unique to your business. A fully customized experience allows you to tailor marketing and promotions to customers based on their behavior and preferences. Maintain an up-to-date customer database to help streamline marketing efforts.

Contact: 408-898-3217  

URL: www.franpos.com

HarborTouch

Offers customized, full-color gift cards. Choose from a broad selection of professionally designed card templates or produce your own cards with custom artwork and images. An online interface allows you to select a template or upload your own image and then customize the cards according to your business requirements.

Contact: 800-201-0461

URL: www.harbortouch.com

Lightspeed

Engage in multi-channel marketing. Create email campaigns, allow customers to post reviews and integrate with Facebook.

Contact: 866-932-1801

URL: www.lightspeedhq.com

LivePOS

Automatically collect and sort customer data. Integrates with Mailchimp and Constant Contact for CRM email blasts.

Contact: 888-884-9224

URL: www.livepos.com

MailChimp

MailChimp provides marketing automation for e-commerce businesses. Send emails, connect your e-commerce store, advertise and build your brand.

Contact: 855-783-2308

URL: www.mailchimp.com

Main Street Hub

Social media marketing company specializing in helping local businesses by managing your presence on all the social networks your customers care about.

URL: www.mainstreethub.com

Marketing360

Automated marketing reminders to customers before, during and after the sale to generate more business. Messages are specifically tailored to address new customers, top customers and infrequent customers. Upload your coupon, specify targets, set time limits for redemption and BuyFi will distribute it to the right customer segments.

Contact: 855-203-9165

URL: www.marketing360.com

The Merchant Solutions

End-to-end solution including loyalty program management, gift card production and customer service.

Contact: 888-707-2836

URL: www.themerchantsolutions.com

mPower Beverage

Keep track of points or dollars spent. Give higher points to customers for different categories and departments. Provide rewards cards to customers to easily scan them into transactions.

Contact: 972-234-5884

URL: www.mpowerbeverage.com

NCR Corporation

Learn from customer behavior to understand what they’ll be looking for in your store. Send a customer an offer via mobile, and remind them about it when they’re in your store.

Contact: 800-262-7782

URL: www.ncr.com/retail

NCR Silver

After your campaigns, you can view automated reports that include the performance of your marketing emails. NCR Silver also offers instant social sharing on Facebook and Twitter to save you time.

Contact: 877-630-9711

URL: www.ncrsilver.com

POSGuys

Offers customizable gift-card printing.

Contact: 800-903-6571

URL: www.posguys.com

POS Nation

Their system includes marketing and e-mail data to help grow businesses, and loyalty, layaway, gift cards and more options to increase sales.

Contact: 800-826-5009

URL: www.posnation.com

Sage 

Sage CRM provides you with end-to-end visibility of your business and a single view of your customer. Create and execute targeted campaigns using information drawn from across your business. 

Contact: 866-705-7243

URL: www.sage.com

Sellr

Scan a products UPC on this app to instantly promote content on your website, social media and in-store displays. Hundreds of thousands of products and descriptions already uploaded into its library.

Contact: 888-662-8347  

URL: www.getsellr.com

ShopKeep

Email marketing: offer email receipts to your customers at checkout to increase your email list. Customize email receipts with your logo and trackable links to your social profiles. Advertise upcoming events and special offers.

Contact: 800-820-9814

URL: www.shopkeep.com

Square for Retail

Square automatically collects customer information to build a customer directory. Send email marketing campaigns, respond to feedback from customers and run your own customized loyalty program.

URL: www.squareup.com

Trift

Provides micro-learning content developed exclusively for beverage and grocery Industries. Train your employees with eight libraries with 200-plus titles. Courses embrace gamification, learner interaction, and assesses knowledge in each course. Trift’s library is available anywhere, anytime, and on any device.

Contact: info@triftinc.com

URL: www.triftinc.com

Uber Eats

Get contactless delivery for restaurant takeout, groceries and more.

URL: www.ubereats.com

Vend

Switch on the customer loyalty feature and every qualifying purchase earns loyalty. New customers are automatically added into the program. 

URL: www.vendhq.com

Contact: 844-814-5409

Weebly

Simplified email marketing that syncs with your site and store. Engage customers and promote your brand with emails you design and send in minutes.

URL: www.weebly.com

WineFetch

Integrated marketing and promotional tools including an email newsletter engine, flexible promotion codes, event calendar and wine clubs. Data mining tools enable stores to send individualized offers to both in-store and online customers based on location and purchase history.

URL: www.winefetch.com/retailers/

Windward Software

Windward’s Retail System offers full compatibility for an integrated membership software program. Sell memberships to your customers at the POS to reward them accordingly.

Contact: 716-821-9808

URL: www.windwardsoftware.com

Digital Delivery Apps

Deliv

Currently available in about 35 markets.

URL: www.deliv.co

Delivery.com

Delivers to about 100 cities.

URL: www.delivery.com/alcohol

Doordash

Now delivering alcohol along with food, in some states where available.

URL: www.doordash.com

Drizly

An alcohol e-commerce platform operating in 100-plus major markets. Delivers wine, beer or liquor to customers’ doors in under an hour. The nation’s largest digital alcohol delivery service.

URL: www.drizly.com

Instacart

What started as a grocery app has grown to include alcohol in some states, including NY, AR, CA, OH, AB, FL, MA and MN.

URL: www.instacart.com

Minibar

Minibar Delivery partners with stores to provide consumers with order wine, spirits, beer and more. Now in more than 35 U.S. markets, and partnered with 200 brands.

URL: www.minibardelivery.com

Reserve Bar

Direct-to-consumer shipping for high-end spirits.

URL: www.reservebar.com

Saucey

Saucey offers 30-minute alcohol delivery to Los Angeles, San Francisco, Chicago, San Diego, Sacramento and Oakland, with expansion plans on the horizon.

URL: www.saucey.com

Swill

Guarantees delivery in under an hour. Currently in 15 cities.

URL: www.getswill.com

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