How Beverage Alcohol Retailers Used Technology in 2020

As part of our ongoing tracking of beverage industry technology adoption, the Beverage Information Group surveyed readers over the summer. The annual tech survey asked off-premise retailers and on-premise operators about their current technology, related to point of sale systems, marketing management, online ordering and more.

This is Part 1 of a two-part series. Part 2, coming in the next week, will list out the best providers of retail tech services.

Below are some of the highlights from the survey responses:

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Is your POS linked to your ecommerce website?

Source: The Beverage Information Group

Is your POS linked to your social media?

Source: The Beverage Information Group

What CRM services did you use?

Source: The Beverage Information Group

What type of POS did you use?

Source: The Beverage Information Group

For more information about our beverage reader surveys and for pricing information about adding questions to upcoming surveys, contact Debbie Rittenberg at drittenberg@epgmediallc.com.

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